Progresif Sdn Bhd ("Progresif") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use the Progresif Care+ app ("the App").

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Data

• Contact details (email address, phone number)
• Billing and payment details
  
  

1.2 Sensitive User Data

• Device information (e.g., device type, operating system, unique identifiers, IP address)
• Location data (only if explicitly permitted by the user)
• Usage data (e.g., app interactions, preferences, crash reports)
• Health-related information (if applicable and with explicit consent)

2. How We Use Your Information

We use the collected data to:

• Provide, operate, and improve the Progresif Care+ App
• Process payments and subscriptions
• Offer customer support and respond to inquiries
• Ensure security, fraud prevention, and compliance with legal obligations
• Personalize user experience and deliver relevant content
• Communicate updates, service notifications, and promotional offers (with user consent)

3. Data Sharing & Third Parties

We do not sell your data. However, we may share data with:

• Service providers (e.g., cloud storage providers, analytics tools, payment processors) who assist in app functionality
• Legal and regulatory authorities, such as law enforcement or as required by law
• Third-party integrations, but only with explicit user consent

4. Data Retention & Deletion

• Data is retained only as long as necessary for app functionality or legal compliance.
• Users can request deletion of their data by contacting us at 177 or fill out the inquiry form on the contact us section of Progresif webstore at https://www.progresif.com/contact/.
• Upon deletion request, data will be permanently erased within 1 month.

5. User Rights & Data Control

Users have the right to:

• Access, update, or delete their data
• Opt-out of marketing communications
• Restricting or object to certain data processing
• Withdraw consent for data collection

To exercise your rights, contact us at michael.chiew@progresif.com.

6. Security Measures

• We implement encryption, access controls, and secure storage to protect user data.
• Access to personal data is restricted to authorized personnel only.

7. Privacy Policy Availability

• This policy is linked on the Google Play Store listing and within the Progresif Care+ app.
• Hosted on a publicly accessible webpage: [Insert URL].
• This policy is non-editable and formatted for easy mobile readability.

8. Contact Information

If you have questions or concerns about this policy, please contact us:

Progresif Sdn Bhd
Email: contact@progresif.com
Phone: +673 8220177 (9am - 9pm)

9. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via the App or email.