FREQUENTLY ASKED QUESTIONS
A full payment must be made to your bill within 30 days of the billing date to avoid late payment charges or disconnection of service.
You will receive an SMS text message as a reminder to pay your bill.
No, your service will be temporarily disconnected.
Yes, all services will be affected.
Reconnection will only be made upon full payment of all outstanding balances. If there is no payment made within 90 days, your services will be permanently disconnected.
You will be charged as a new activation if your broadband had been permanently disconnected.
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