Why do you have to re-register your Prepaid mobile plan?
With the rise of scams and illegal activities through calls and SMS, accurate and updated records help prevent SIM cards from being used for fraud, fake news, and other crimes.
Plus, you also get FREE DATA when you re-register your prepaid line
Re-register in 4 simple steps!
Note: First 1,500 monthly customers will get 5GB data, meanwhile others will get 1GB data.
Learn more about how to get free data in our FAQs below
Where to re-register?
Brunei Airport Store
Bandar Seri Begawan
BB 2513
Mon-Sun: 9am - 9pm
Friday Prayer Break: 11.30am - 2.30pm
Seria Store
Supersave Supermarket,
Jalan Lorong 14 Barat,
Panaga Seria
Mon-Sun: 9.30am - 9pm
Friday Prayer Break : 11.30am - 2.30pm
The Mall Gadong Store
The Mall, Unit 2.14,
Jln Gadong
Bandar Seri Begawan
Mon-Sun: 10am-9.30pm
Friday prayer break : 11.30am-2.30pm
Times Square Store
F22, 13-29 Jalan Perdana Menteri,
Bandar Seri Begawan,
BB2713
Mon - Thurs: 10.00am - 9.30pm
Friday : 10.00am - 11.30am, 2.30pm - 9.30pm
Sat: 10.00am - 9.30pm
Sun: 10.00am - 9.30pm
Progresif Headquater
Unit 1-5, Block A & B,
Spg 137-65, Kg Kiarong,
Jln Pasar Baharu,
Gadong
Mon - Thurs: 8.00am - 5.00pm
Friday : 8.00am - 11.30pm, 2.30pm - 5.00pm
Sat & Sun: Closed
Frequently Asked Questions
Re-registration for Prepaid Mobile lines will begin from 2 January 2025 until 31 December 2025. We advise that you wait until the re-registration period starts or once you receive the official SMS from Progresif.
You can start your re-registration once you receive an SMS from Progresif and fill out the online registration form available on the Progresif website starting 2 January 2025. After completing the form, simply visit your nearest Progresif Store to complete the in-person verification.
No, there are no fees or payments required during the re-registration process.
Yes, all Prepaid users are required to re-register once they receive an official SMS from Progresif.
No, if you are a Postpaid user, you do not need to re-register your line. Only Prepaid users are required to complete the re-registration process.
Yes, you will be able to keep your current number and SIM card after completing the re-registration process. The re-registration only updates your information, not your number or SIM card.
If you have changed your Prepaid plan to Postpaid, you do not need to re-register. You may upgrade your plan online at progresif.com or visit your nearest Progresif Store.
Yes, you would need to re-register all the Prepaid numbers under your name. Once your child turns 12 and has their own valid IC, they can update or re-register to the number under their own name.
If you are outside of Brunei, you can re-register through the online form provided and appoint a representative to complete the in-person verification on your behalf.
Please present the following documents:
- Authorisation letter
- Original valid IC of the authorised representative
- Copy of valid IC of the registered owner
Yes, you can have up to 10 Prepaid SIM cards under your name.
Yes, you can change ownership by going to your nearest Progresif Store with the registered owner. Please present the following documents:
- Original valid IC of registered owner
- Original valid IC of new owner
Note: There will be no charge for changing ownership during the re-registration period
Customers who re-register their Prepaid line from 2 January to 30 September 2025 will receive free data and exciting rewards.
Yes. Besides free data, you will also be able to get an instant prize from a Lucky Dip at the Progresif locations, as well as an entry to our quarterly draw for Progresif's Big Win campaign.
Every month, the first 1,500 subscribers to re-register will receive 5GB data and the rest will receive 1GB data. The free data is valid for 3 days.
You can re-register at the following locations:
- Progresif Store, The Mall Gadong
- Progresif Store, Times Square
- Progresif Store, Brunei International Airport
- Progresif Store, Seria
- Progresif Headquarters, Gadong
You will receive an SMS within 48 hours of successful re-registration to notify you that your free data has been added to your plan.
Your free data will be the first one used, followed by your base data and other Data Add-ons available in your plan
You can reach out to us by calling 177 or visiting your nearest Progresif Store.
Pendaftaran semula untuk talian Mobile Prepaid akan bermula pada 2 Januari 2025 sehingga 31 Disember 2025. Kami menasihatkan agar awda menunggu sehingga tarikh pendaftaran semula dimulakan atau setelah awda menerima SMS rasmi dari Progresif.
Awda boleh memulakan pendaftaran semula setelah menerima SMS daripada Progresif dan mengisi borang pendaftaran yang tersedia di laman web Progresif mulai 2 Januari 2025. Selepas melengkapkan borang tersebut, kunjungi cawangan Progresif yang terdekat untuk melengkapkan pengesahan secara bersemuka.
Tidak, kami tidak mengenakan yuran atau bayaran semasa proses pendaftaran semula.
Ya, semua pengguna Prepaid perlu mendaftar semula setelah menerima SMS rasmi daripada Progresif.
Tidak, jika awda pelanggan Postpaid, awda tidak perlu mendaftar semula talian awda. Hanya pelanggan Prepaid yang perlu melengkapkan proses pendaftaran semula.
Ya, awda akan dapat mengekalkan nombor dan kad SIM awda selepas melengkapkan proses pendaftaran semula. Pendaftaran semula hanya mengemas kini maklumat awda, bukan nombor atau kad SIM awda.
Jika awda sudah menukar pelan Prepaid awda ke Postpaid, awda tidak perlu mendaftar semula. Awda boleh menaik tarafkan pelan awda secara online di laman rasmi Progresif atau kunjungi cawangan Progresif yang berdekatan.
Ya, awda perlu mendaftar semula semua nombor Prepaid di bawah nama awda. Setelah anak awda berumur 12 tahun dan mempunyai kad pengenalan yang sah, mereka boleh mengemas kini atau mendaftar semula nombor tersebut dibawah nama mereka sendiri.
Jika awda berada di luar Negara Brunei Darussalam, awda boleh mendaftar semula melalui borang online yang disediakan di laman web Progresif dan melantik wakil untuk melengkapkan pengesahan secara bersemuka bagi pihak awda.
Sila sediakan dokumen berikut:
- Surat kebenaran
- Kad pengenalan wakil yang sah
- Salinan kad pengenalan pemilik berdaftar yang sah
Ya, awda boleh mempunyai sehingga 10 kad SIM Prepaid dibawah nama awda.
Ya, awda boleh membuat penukaran milik dengan mengunjungi cawangan Progresif yang terdekat bersama pemilik asal yang berdaftar. Sila sediakan dokumen berikut:
- Kad pengenalan pemilik berdaftar yang sah
- Kad pengenalan pemilik baru yang sah
Nota: Tiada caj akan dikenakan untuk penukaran milik semasa tempoh pendaftaran semula.
Pelanggan yang mendaftar semula talian Prepaid dari 2 Januari hingga 30 September 2025 akan menerima data percuma dan hadiah-hadiah menarik.
Ya. Selain data percuma, awda juga akan dapat hadiah segera daripada Lucky Dip di lokasi-lokasi Progresif, serta penyertaan untuk cabutan suku tahunan kami untuk kempen Progresif Big Win.
Setiap bulan, 1,500 pelanggan yang terawal akan menerima data sebanyak 5GB dan yang lain akan menerima data sebanyak 1GB. Data percuma akan sah selama 3 hari.
Awda boleh mendaftar semula di lokasi-lokasi di bawah:
- Progresif Store, The Mall Gadong
- Progresif Store, Times Square
- Progresif Store, Brunei International Airport
- Progresif Store, Seria
- Progresif Headquarters, Gadong
Awda akan menerima SMS dalam masa 48 jam selepas pendaftaran semula berjaya untuk memberitahu bahawa data percuma awda telah ditambahkan pada pelan awda.
Data percuma awda akan digunakan terlebih dahulu, diikuti dengan data asas awda dan Data Add-on lain yang tersedia dalam pelan awda.
Awda boleh hubungi kami melalui 177 atau kunjungi cawangan Progresif yang terdekat.
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