Progresif-Mobile-eSIM
Progresif-Mobile-eSIM-2

Progresif customers can now switch to eSIM for FREE
Click the button below to get it done online at your convenience or visit any Progresif Store today

LocalESIM_LandingPage_No-More-Sim-Swaps

No more SIM swaps

Say goodbye to SIM failures, damage or misplacements with eSIM as it is embedded in the phone for a hassle-free experience

LocalESIM_LandingPage_TotalControl

Total control

eSIM makes it easier to switch between different mobile networks without looking for a SIM ejector tool to change SIM cards

LocalESIM_LandingPage_Instant-Activation

Instant activation

All you need to do is scan the QR code to install your eSIM and it is available for all Progresif Mobile plans

Explore compatible devices for Progresif eSIM

LocalESIM_Devices_Apple

iPhone 14 series
iPhone 13 series
iPhone 12 series
iPhone 11 series
iPhone XS series
iPhone XR series
iPhone SE series (2020 and later)
iPad Air (3rd/4th Gen)
iPad Pro 11" (1st Gen and later)
iPad Pro 12.9" (3rd Gen and later)
iPad (7th Gen and later)
iPAD Mini (5th Gen and later)

LocalESIM_Devices_Samsung

Samsung S23 series
Samsung S22 series
Samsung S21 series
Samsung S20 series
Samsung Z Fold5
Samsung Z Fold4
Samsung Z Fold3
Samsung Z Fold2
Samsung Z Fold
Samsung Z Flip5
Samsung Z Flip4
Samsung Z Flip3
Samsung Z Flip
Samsung Note series

LocalESIM_Devices_Other

Google Pixel 3/3a/4/5/6/7 series
Motorola Razr 2019
HAMMER Explorer PRO/Blade 3/Blade 5G
myPhone NOW eSIM
Huawei P40 series
Huawei Mate 40 Pro
Nuu Mobile X5
Gemini PDA 4G+Wi-Fi
OPPO Find X3 Pro*/Find X5/X5 Pro*
Sony Xperia 1 IV/10 IV/10 III Lite
ACER Swift 3/Swift 7
ASUS Mini Transformer T103HAF
ASUS NovaGo TP370QL
ASUS Vivobook Flip 14 TP401NA
Dell Latitude 9510/7410/7310/9410/7210 2-in-1
HP Elitebook G5/Probook G5/Zbook G5
HP Spectre Folio 13
Lenovo Yoga C630/520/720
Lenovo Miix 630
Surface Go 2/3
Surface Pro X/5 LTE Advanced
Surface Duo/Duo 2

Buy your eSIM on a Progresif mobile plan below

Note: Free eSIM switch only available until 15 July 2024. There will be a $10 charge for every eSIM activation after promo period.

How to set up on an iOS device

eSIM_iOS_Deactivate-Activate_Step_1_5

Step 1
Go to 'Settings' and tap 'Cellular' or 'Mobile'

eSIM_iOS_QR_STEPS_2-1_1

Step 2
Tap 'Add eSIM'

eSIM_iOS_QR_STEPS_4-1_2

Step 3
Tap 'Use QR Code'

eSIM_iOS_QR_STEPS_5-1_1

Step 4
Scan the QR code received in your email when purchasing the eSIM.

eSIM_iOS_QR_STEPS_6-1_2

Step 5
Tap on 'Continue' to activate your eSIM

eSIM_iOS_QR_STEPS_7-1_1

Step 6
Your eSIM is now activated. Tap 'Done'

How to set up on an Android device

eSIM_ANDROID_QR_STEPS_1_1

Step 1
Go to settings and tap ‘Connections’

eSIM_ANDROID_QR_STEPS_2_1

Step 2
Tap 'SIM manager'

eSIM_ANDROID_MANUAL_STEPS_3

Step 3
Tap 'Add eSIM'

eSIM_ANDROID_MANUAL_STEPS_4

Step 4
Tap ‘Scan QR code from service provider’

eSIM_ANDROID_QR_STEPS_5_1

Step 5
Scan the QR code received via email

Progresif-Mobile-eSIM_3

Step 6
Tap ‘Add’. Your eSIM is now activated.

Frequently Asked Questions

eSIM is a digital SIM card that is embedded within a device, such as a smartphone or tablet. Unlike traditional physical SIM cards, eSIMs are not removable or replaceable and are directly integrated into the device’s hardware.

You can check by dialling *#06# on your phone. If your phone supports eSIM, your phone will display your eSIM unique identification number (EID).

You can also check through your phone settings:
Settings > About > Status Info. Your phone will display your eSIM unique identification number (EID).

All our Prepaid and Postpaid Mobile plans are available for eSIM.

Note: eSIM is only available for certain eSIM compatible mobile devices.

You can make the request at any Progresif Store.

You may refer to the list here

Switching to eSIM is free until 15 July 2024. After 15 July 2024, there will be a one-time charge of $10 to switch from a physical SIM to eSIM.

New Customer can opt for a free eSIM (or a physical SIM) upon successful registration

The fee for eSIM replacement is $5.

Note : For instance, in the case of a new phone, a different device, or a lost or stolen phone.

You will receive an email with QR Code for eSIM setup.

 

For iOS
Step 1: Go to Settings > Mobile Data > Add eSIM > Use QR Code
Step 2: Scan the QR code in your email
Step 3: Activate your eSIM
Step 4: Set up your eSIM default (For default line, choose as Primary Line)
Step 5: Your eSIM is all set up

 

For Android

Step 1: Go to Settings > Connections > SIM Manager > Add eSIM
Step 2: Select “Scan QR Code from service provider”
Step 3: Scan the QR Code from your email
Step 4: Activate your eSIM
Step 5: Set up your eSIM default (For default line, choose as Primary Line)
Step 6: Your eSIM is all set up

Additional notes:

  • Once activated, you may edit the name of your eSIM to customise it, for example: Progresif eSIM
  • For Default line, choose as Primary Line
  • For your Mobile Data, choose your Progresif eSIM and turn it on
  • Do not allow Mobile Data switching (optional)

No, it is simply switching from a physical SIM card to an eSIM – everything will remain the same and will not affect your current plan or mobile number.

If you accidentally delete the eSIM on your device, don’t worry. You can reinstall it using the same QR code that was sent to your email during the registration process. Simply follow the instructions in the email to set up your eSIM again.

No, you can only choose either a physical SIM card or eSIM as each SIM has its own profile containing information such as IMSI, PIN, PUK and ICCID.

Yes, you can switch between both SIMs and mobile numbers on your phone, however, this depends on your device capabilities.

You can store up to 7 eSIMs (depending on your phone model) on your phone but have only two active lines at one time – either one eSIM and one physical SIM card.

No, eSIMs are non-transferable. You will need to deactivate your current eSIM and reactivate it again on your new phone by request for a new eSIM replacement at any Progresif Store.

Please note that there will be a $5 reactivation fee for eSIM replacement.

Yes, you can use your eSIM to stay connected while travelling outside Brunei with roaming.

Yes, you can activate multiple eSIMs on your phone, including from other service providers.

You may reach out to us on social media, call us at 177, chat with us via webchat on our website or visit your nearest Progresif store.

eSIM adalah SIM kad digital yang berada dalam peranti seperti telefon bimbit atau tablet. eSIM tidak boleh ditanggalkan atau diganti seperti SIM kad fizikal dan disepadukan ke dalam perkakasan peranti.

Awda boleh menyemak dengan mendail *#06# pada telefon awda. Jika telefon awda menyokong eSIM, ia akan memaparkan ‘eSIM identification number’ (EID) awda.

Awda juga boleh menyemak melalui tetapan telefon awda:

Settings > About > Status Info. Telefon awda akan memaparkan ‘eSIM identification number’ (EID) awda.

Semua pelan-pelan Mobile Prepaid dan Postpaid tersedia untuk  Progresif eSIM.

Nota: eSIM hanya tersedia bagi telefon-telefon yang menyokong eSIM.

Awda boleh membuat pesanan untuk menukar kepada eSIM di mana-mana cawangan Progresif.

Bagi pelanggan sedia ada, menukar ke eSIM adalah percuma hingga 15 Julai 2024. Selepas 15 Julai 2024, awda akan dikenakan bayaran sekali-sahaja iaitu $10 untuk menukar dari SIM fizikal ke eSIM.

Pelanggan baru boleh memilih eSIM (atau SIM fizikal) setelah pendaftaran berjaya.

Yuran untuk mengganti eSIM baru adalah $5.

Nota: Sekiranya awda membeli telefon baru, peranti lain atau telefon yang telah hilang atau dicuri.

Awda akan menerima emel yang mengandungi Kod QR untuk pemasangan eSIM.

Bagi iOS

Langkah 1: Pergi ke Settings > Mobile Data > Add eSIM > Gunakan Kod QR

Langkah 2: Imbas Kod QR pada emel awda

Langkah 3: Aktifkan eSIM awda

Langkah 4: Tetapkan eSIM awda sebagai ‘Primary Line’

Langkah 5: eSIM awda telah siap diaktifkan

Bagi Android

Langkah 1: Pergi ke Settings > Connections > SIM Manager > Add eSIM

Langkah 2: Pilih “Scan QR Code from service provider”

Langkah 3: Imbas Kod QR pada emel awda

Langkah 4: Aktifkan eSIM awda

Langkah 5: Tetapkan eSIM awda sebagai ‘Primary Line’

Langkah 6: eSIM awda telah siap diaktifkan

 

Nota tambahan:

  • Setelah diaktifkan, awda boleh menukar nama eSIM awda, seperti “Progresif eSIM”
  • Untuk Default Line, pilih sebagai ‘Primary Line’
  • Bagi Mobile Data, pilih Progresif eSIM
  • Jangan benarkan penukaran Mobile Data

Tidak, awda hanya perlu menukar dari kad SIM fizikal kepada eSIM – yang lain akan tetap sama dan ia tidak akan mengganggu pelan awda atau nombor telefon.

Jika awda telah memadamkan eSIM secara tidak sengaja, awda boleh memasang balik dengan mengimbas kod QR yang dihantar ke emel awda semasa pendaftaran. Awda hanya perlu mengikut balik langkah untuk mengaktifkan eSIM awda.

Tidak, awda hanya boleh memilih diantara kad SIM fizikal atau eSIM kerana setiap SIM mempunyai profil masing-masing termasuk maklumat seperti IMSI, PIN, PUK dan ICCID.

Ya, awda boleh bertukar antara kedua-dua SIM dan talian pada telefon awda, namun, ini bergantung pada keupayaan peranti awda.

Awda boleh menyimpan sehingga 7 eSIM (bergantung pada model telefon awda) pada telefon awda tetapi hanya mempunyai dua talian aktif pada satu masa iaitu satu eSIM dan satu kad SIM fizikal

Tidak, eSIM tidak boleh dipindah milik. Awda perlu memadan eSIM awda dan mengaktifkannya semula pada telefon baru awda dengan meminta penggantian eSIM baharu di mana-mana cawangan Progresif.

Bayaran pengaktifan semula adalah $5 untuk penggantian eSIM.

Ya, awda boleh mengaktifkan beberapa eSIM pada telefon awda termasuk dari pembekal perkhidmatan yang lain.

Ya, awda boleh menggunakan eSIM untuk sentiasa tersambung ketika belayar ke luar negeri sambil roaming.

Awda boleh menghubungi kami melalui media sosial, membuat panggilan ke 177, chat dengan kami melalui webchat di laman web kami atau kunjungi cawangan Progresif yang berdekatan.